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System Crash Reports


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#1 Tomas Egger

Tomas Egger

    Developer

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Posted 28 January 2010 - 06:33 PM

Hi All

Unfortunately, not all bugs can be reproduced with sample projects. One kind of such bugs is system crashes. Please help us to detect and fix them. When you've got a crash you need:

1) Find a crash report file created by OSX. It's here:

/Users//Library/Logs/CrashReporter
where:
Macintosh HD - name of system volume
user - login name on your Mac

2) Create a mini-description, for example like "it happens when I did.." Compress the report file and description.

3) Log on our FTP:

User uploads via web browser are enabled.
http://electrichideo...texist.org:8080
An FTP client can also be used
ftp://electrichideout.doesntexist.org

User: UserFTP
Pass: EIAS

Go to BUGS folder and to corresponded sub-folder inside it.

- Animator BUG Folder
- Camera BUG Folder
- Renderama BUG Folder
- Plug-ins BUG Folder
- Shaders BUG Folder

In top tool bar click "Browser Uploader" to upload your archive.

Although it will not produce immediate results, the posted reports will be considered and analyzed to fix nasty "mutable" bugs that live long from one EI version to another. The Rama/Slave crashes are especially interested for us ;-)

Thank you

EIAS3D Team




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